Effective Date: 08/6/25
At Heavenly Tea Leaves, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from our website https://www.heavenlytealeaves.com/
1. Information We Collect
a. Personal Information
When you visit the Site, we automatically collect certain information about your device, including your IP address, browser type, and time zone. Additionally, when you make a purchase, we collect information such as your name, billing and shipping address, payment details (including credit card numbers), email address, and phone number.
b. Device Information
We collect data about your interactions with the Site using technologies like cookies, log files, web beacons, tags, and pixels. This helps us optimize the user experience and detect potential risks and fraud.
c. Order Information
We collect order-specific details when you place an order or attempt to place an order through the Site.
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders
- Communicate with you
- Screen orders for potential fraud or risk
- Provide you with information or advertising relating to our products or services (based on your preferences)
3. Sharing Your Information
We share your Personal Information with third parties to help us use your information as described above. For example:
- Shopify powers our online store
- We may use Google Analytics to understand how customers use the Site
- We may share data with advertising partners such as Facebook or Google Ads
We may also disclose your information to comply with applicable laws, respond to lawful requests, or protect our rights.
4. Behavioral Advertising
We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising through:
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw your consent to our processing of your data
To exercise these rights, please contact us at info@heavenlytealeaves.com
6. Data Retention
We retain your Order Information for our records unless and until you ask us to delete it.
7. Changes
We may update this policy from time to time to reflect changes in our practices or for legal or operational reasons. Any changes will be posted on this page with an updated effective date.
8. Security
We take reasonable precautions and follow industry best practices to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed. While no method of transmission over the Internet or electronic storage is 100% secure, we implement generally accepted industry standards to safeguard your data. We do not sell, share, or lease any customer data.
9. Shopify
Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and general applications. Shopify stores your data on a secure server behind a firewall.
We use Shopify’s Network Intelligence services to help detect and prevent fraud, improve site performance, and protect our store and customers. Through this service, device information such as your IP address, browser type, time zone, cookies, and other diagnostic data may be automatically collected when you interact with our website.
For more details on how Shopify handles this data, please refer to Shopify’s Privacy Policy: https://www.shopify.com/legal/privacy
10. Contact Us
If you have questions or concerns about our privacy practices, please contact us at: info@heavenlytealeaves.com
