Free shipping on orders over $60x

$5 off

your first order when you register

Shipping

Your order will be securely shipped to you via U.P.S. or similar standard ground service. Please allow for weekends and holidays. The first day of shipping is the next business day after your package ships. Below is a map of the normal UPS ground shipping durations:

 

Please note: 
At the present time orders can only ship within the United States.

All orders shipped to Alaska or Hawaii are subject to an additional $10.00 shipping fee.

All deliveries to P.O. Boxes will be made via USPS or similar ground service. Please allow for up to 5 additional business days for all deliveries to P.O. Boxes.

If payment is made by check, we may hold the item(s) for up to an additional 10 days until our bank clears your check. Current applicable fees will be charged in cases of bounced checks.

We may from time to time ship orders via USPS, Fed- Ex or similiar service. We do this only in instances when an alternative shipping method can provide the best service and/or cost to our customers.

Shipping Rates

UP TO $29.99 - $6.00 
$30.00 TO $59.99 - $7.00 
$60.00 AND ABOVE - FREE SHIPPING

ORDERS SENT TO DIFFERENT LOCATIONS ARE SUBJECT TO SEPARATE SHIPPING CHARGES!

Heavenly Tea's Refund and Exchange Policy

Heavenly Tea pledges complete satisfaction, guaranteed. If, for any reason, your expectations are not met, simply return your purchase and we will gladly replace it or refund your money within 15 days of purchase.

Accessories including teaware must be unused, in their original packaging and in new condition upon receipt. If item is found used, Heavenly Tea will not be able to issue a refund.

Items damaged during shipping will need to be claimed by e-mail or phone within 48 hours and you will need to save the damaged product as well as all packaging. Once the shipping company has determined that the product was damaged during shipping, you will recieve the item again at no extra cost. express, international and exchange/return shipping (see Exchange/Return Policy).