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Privacy Policy

Privacy and Security

Heavenly Tea Inc. is committed to protecting your privacy. The information you provide to us during your online purchasing experience will be used only to process your online order. We do not sell, trade or rent your personal information to others. In order to process your online order, we must gather your name, email address, credit card number, expiration date, the name printed on your card as well as the billing address of your account, your shipping address (if different than your credit card billing address), and your phone number. We also collect the number on the back of your card to verify ownership of the card and that no one has gathered your credit card information in a fraudulent way. We need this information to process and fulfill your order, to notify you of your order, and to notify you of your order status.

Cookies

A "cookie" is information stored in your computer by a Web server and used to customize your web service. Cookies allow the Heavenly Tea Inc. checkout system to remember your selections as you shop. You may choose not to accept cookies on the Heavenly Tea Inc. web site, but you will not be able to purchase online. You can phone your orders at 1-800-991-0TEA if you so desire.

Protecting Your Personal Information

When you provide us with personal information to process your online order, we collect this information using a secure Internet server employing the industry standard secure transmission protocol know as SSL (Secure Socket Layer). SSL encrypts the personal data you send us, ensuring that this information is sent to us privately and securely. One received, we protect your information against unauthorized access. We will never contact you by phone or e-mail to ask for your credit card information. If you receive a phone call requesting such information - DO NOT PROVIDE ANY PERSONAL OR FINANCIAL INFORMATION. Instead, tell us of this contact via e-mail. A Heavenly Tea Company representative may contact you by phone or e-mail to confirm the details of your order if required for fulfillment.