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FAQ

 

ORDERS

Is my personal information protected on your site?

Yes, your privacy and security is very important to us at Heavenly Tea Leaves. All orders are placed through our secure server. All information is protected against unauthorized access or release. We do not sell, rent or loan any personal information to any third party.

What are the payment options on your site?

We accept all major credit and debit cards, as well as Pay Pal.

How can I track my order?

You can easily view the status of your order and track your package by signing into your account.

What do I do if I have a problem with my order?

We try very hard to make sure that orders are packed well and filled correctly and completely. If you experience any problems with your order, keep the order in its original packaging and contact us within 7 days.

 

TEA

How much caffeine is in tea?

A lot of variables like plant varietal, plant age, growing region, field conditions, soil nutrients, rainfall, and length of the growing season influence how much caffeine is present in plucked tea leaves to begin with. Caffeine content will be further affected during production of the leaves into the finished variety like white, green, black, etc. Finally, the amount of tea leaves per cup, hotter water, and longer steeping all contribute to more caffeine per cup.

Below are general guidelines for amount of caffeine per tea variety

Tea Type              Caffeine Per 8 oz. Cup

Black Tea              60-90 mg

Oolong Tea           50-75 mg

Green Tea             35-70 mg

White Tea             30-55 mg

 

What is the difference between tea and herbal tea?

All tea including white, green, oolong and black comes from the same plant, called the Camellia sinensis. Any leaf, root, fruit or flower like chamomile, rooibos or peppermint come from a different plant and therefor considered an herbal tea.

How do I brew tea?

Always remember to start with clean filtered water. Refer to our brewing chart to see more detailed information.

Why do your tins have different weights?

Each variety of tea will have a different weight and volume. For example, chamomile blossoms are very light but some of our traditional black teas are more dense and and heavy.

How much will 2oz. of tea make?

2 oz. of tea will usually brew between 25-30 8oz cups of tea.

How long does tea last?

Tea can last up to a year if kept in a cool dry area in an air tight container.

Are your teas Kosher?

Yes a lot of our teas are now certified kosher by Earth Kosher

Do your teas contain gluten?

A lot of our teas are now gluten-free.